This privacy notice tells you what to expect us to do with your personal information when you engage with Capetec Limited, visit our website, or use our services.
What information we collect, use, and why
- Names
- Contact details
- Addresses
- Account details
- Usage data (including how you interact with our website, products and services)
- Website user information
- Names
- Contact details
- Addresses
- Account information, including registration details
- Purchase or service history
- Information used for security purposes
- Marketing preferences
- Technical data, including browser and operating system information
- Names
- Contact details
- Addresses
- Marketing preferences
- Purchase or service history
- Website and app user journey information
- IP addresses
- Names
- Contact details
- Addresses
- Marketing preferences
- Purchase or service history
- Website and app user journey information
- IP addresses
Lawful bases and your data protection rights
Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. Which lawful basis we rely on may affect your data protection rights. You can find out more on the ICO's website.
You have the right to ask us for copies of your personal information, including details about where we get it from and who we share it with. Read more →
You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more →
You have the right to ask us to delete your personal information. Read more →
You have the right to ask us to limit how we can use your personal information. Read more →
You have the right to object to the processing of your personal data. Read more →
You have the right to ask that we transfer your personal information to another organisation, or to you. Read more →
Where we rely on consent, you have the right to withdraw it at any time. Read more →
If you make a request, we must respond without undue delay and in any event within one month. To make a data protection rights request, please contact us using the details at the bottom of this notice.
Our lawful bases for collecting your data
- Consent — we have your permission after giving you all relevant information. You may withdraw consent at any time.
- Contract — we need the information to enter into or carry out a contract with you.
- Consent — we have your permission after giving you all relevant information. You may withdraw consent at any time.
- Contract — we need the information to enter into or carry out a contract with you.
- Consent — we have your permission after giving you all relevant information. You may withdraw consent at any time.
- Contract — we need the information to enter into or carry out a contract with you.
Where we get personal information from
- Directly from you
- Completion of the Enquire form on the Capetec website
How long we keep information
We retain your personal information for as long as necessary for the purposes outlined during collection. Factors influencing retention periods include legal obligations, potential disputes, and guidelines from relevant data protection authorities.
Once information is no longer needed, we securely erase it. For specific information on retention periods for a particular purpose, please contact us.
Transfer of personal data
Your personal information may be transferred to other countries in the European Economic Area. We ensure that such transfers are carried out with specific, legally approved safeguards.
Countries within the European Economic Area are considered to provide a level of protection equivalent to that of the UK.